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1. What is a cross connection?
2. What is backflow?
3. Who is directly affected by this?
4. Why do we have to implement this program?
5. What is a backflow preventer?
6. Does a backflow preventer require regular maintenance?
7. Who is certified to do the testing and repairs on the backflow preventer?

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1. Do I need to register my business name?
2. Do I need a Federal Tax ID Number?
3. Is a Federal Tax ID number the same as a Sales Tax Number?
4. If I have a state license, why do I need a city license?
5. If I go out of business, do I need to report this to someone?

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1. What if I buy/sell my property during the year?
2. What if I disagree with my assessment?
3. What properties qualify for exemption or reduction of tax?
4. Is there a reduction of taxes for elderly or disabled persons?
5. What are my options for payment of my tax bill?
6. When are property taxes due and are there interest and penalties for late payment?
7. What happens if I make a payment by check and my check is returned by the bank?
8. Is a Federal Tax ID number the same as a Sales Tax Number?

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1. How much is an average monthly bill for water and sewer?
2. When is my utility bill due?
3. What if I can't pay my bill by the due date?
4. If I can't pay my bill, will you disconnect my service?
5. What are my different options for payment of my utility bill?
6. How do I apply for water or sewer service?
7. How do I request my service to be disconnected?
8. My utility bill seems higher than normal. What may be the cause of this?

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1. How does the bank draft services program work?
2. When will the payment be drafted from my bank account?
3. How will I know if my payment is being deducted from my account?
4. What record will I have showing that I paid my bill?
5. Can I use the automatic payment service to pay for more than one account with the city?
6. What happens if I change banks?
7. How do I sign up?
8. What if I have question?