Why do we have to implement this program?
This program will protect the city’s water system from contamination and also will protect you from liability resulting from an incident. In addition, the North Carolina Department of Environment and Natural Resources requires every water provider to implement a program and enforce it to ensure safe drinking water to each and every water customer.

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1. What is a cross connection?
2. What is backflow?
3. Who is directly affected by this?
4. Why do we have to implement this program?
5. What is a backflow preventer?
6. Does a backflow preventer require regular maintenance?
7. Who is certified to do the testing and repairs on the backflow preventer?