How will I know if my payment is being deducted from my account?
Automatic drafting is usually effective with the second billing period after you have signed up for draft service. After you sign up for the program, look at your next utility bill. If we are drafting your account, a payment message will appear on the bill. If no message appears, we are still processing your request and you will need to pay the bill as you have been doing.

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1. How does the bank draft services program work?
2. When will the payment be drafted from my bank account?
3. How will I know if my payment is being deducted from my account?
4. What record will I have showing that I paid my bill?
5. Can I use the automatic payment service to pay for more than one account with the city?
6. What happens if I change banks?
7. How do I sign up?
8. What if I have question?